NanoBatcher (“NanoBatcher”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
By using NanoBatcher, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you use the service:
- Name
- Email address
- Phone number (if provided via chat or forms)
- Account credentials
- Uploaded files (such as CSV files)
- Text prompts and reference image URLs
- Messages sent through customer support (e.g., Tawk.to)
1.2 Automatically Collected Information
When you access NanoBatcher, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and usage activity
- Session and log data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and operate the NanoBatcher service
- Process batch image generation requests
- Communicate with you regarding support or service updates
- Follow up if a support chat is interrupted or closed
- Improve performance, reliability, and user experience
- Prevent abuse, fraud, or misuse of the platform
- Comply with legal obligations
3. AI Generation & Uploaded Content
NanoBatcher processes user-provided input (such as prompts and reference image URLs) to generate AI images using third-party AI services.
Important notes:
- Uploaded content is processed automatically
- Generated images are created by third-party AI models
- We do not manually review or edit generated outputs
- You are responsible for reviewing and using generated images appropriately
4. Data Storage & Retention
- Uploaded files and generated images are stored temporarily to provide the service
- Data may be deleted automatically after a limited retention period
- We may remove inactive projects or old batches to manage storage
Exact retention periods may change and are not guaranteed.
5. Sharing of Information
We do not sell your personal data.
We may share information only with:
- Hosting providers and infrastructure services
- AI generation providers used to produce images
- Analytics and monitoring tools
- Customer support platforms (e.g., Tawk.to)
- Payment processors (if applicable)
All third parties are required to handle data securely and only for service-related purposes.
6. Cookies & Tracking Technologies
NanoBatcher uses cookies and similar technologies to:
- Maintain sessions and authentication
- Analyze usage and performance
- Enable customer support tools
You can control or disable cookies through your browser settings.
7. Customer Support Communications
If you contact us via chat or forms:
- We may collect your name, email, and phone number
- This information is used only to assist you and follow up if the chat is disconnected
- Support conversations may be stored for quality and training purposes
8. Data Security
We take reasonable measures to protect your data, including:
- Secure servers and access controls
- Encrypted connections (HTTPS)
- Restricted access to internal systems
However, no system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights (GDPR & Similar Laws)
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
10. Third-Party Links
NanoBatcher may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
11. Children’s Privacy
NanoBatcher is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the service after changes means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: support@nanobatcher.com
Website: https://nanobatcher.com